Privacy Policy

Connected Journey value the privacy of our customers. This privacy policy outlines how we collect, use, store, protect, disclose your data when you use this website. By interacting with our website or when you provide your personal information to us, you agree to the term set out in this privacy policy. How we deal with your privacy outside of this website is defined by our privacy policy document. Please ask us for a copy if required.

Information we collect and store

  1. When you submit a contact form, your name and email address will be collected.
  2. If you submit a referral form, various personal information will be collected of the referrer and of the person being referred. Name and email address of both referrer and participant, and for the participant we collect some medical and disability information. Other personal information such as phone number and address may also be collected if you opt to provide these.
  3. When you submit an employment application, we collect your name, email address and phone number and any information contained in the file you attach to the application.

How we use your information

  1. To communicate with you when you submit a contact form.
  2. For processing your NDIS referral when you submit a referral form.
  3. To process your employment application when you submit an employment application

Sharing and disclosure of information

  1. Third party service providers may be engaged for assistance in various areas such as marketing, technical services for our website, etc. These third party providers may have access to your personal information but they are contractually bound to protect it.
  2. If you submit employment application, this data may be shared internally with relevant staff.
  3. We do not sell personal information to third parties. Your information will not be used or disclosed for any other purposes specified in this document without your consent.
  4. However, we reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the rights or property of ours, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety.
  5. In the event of a merger, acquisition, or sales of assets, your personal information may be disclosed or transferred as part of the transaction. We will let you know of any such event and any changes to the privacy policy.

Data security

We take all reasonable steps to protect your personal information. All information is stored on a secure server that are protected in controlled facilities and is sent there using encryption technology. However, no method of transmission or storage is 100% safe, therefore please note we cannot guarantee absolute security.

Access to your personal information

You are in control of any personal information you provide to us. If at any time, you would like to access, correct, and/or delete the personal information we have about you, please let us know via the contact details listed below.

Third party links

Our website may contain links to third party websites or services. We are not responsible for the privacy practices of these websites, and we encourage you to review their respective privacy policies.

Changes to this privacy policy

From time to time, we may change this privacy policy without notice. The updated policy will be available on our website, with revised “last updated” date.

Contact us

If you have any questions about our privacy policy, or any problems or complaints about collection and handling of your personal information, please contact us at:

Connected Journey SA
Mail: 1/30 Glynburn Road, Hectorville, SA 5073, Australia
Phone: 0434 539 558